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var(--chat-border);border-radius:20px;background:var(--chat-panel);box-shadow:0 14px 28px rgba(35,31,32,.06)}.composer-file-input{display:none}.composer-tool.recording{background:var(--chat-accent-soft);border-color:var(--chat-accent-border);color:var(--chat-accent-strong)}.composer-tool-badge{position:absolute;top:-4px;right:-4px;min-width:18px;height:18px;border-radius:999px;padding:0 5px;display:inline-flex;align-items:center;justify-content:center;background:var(--chat-accent);color:#fff;font-size:11px;font-weight:700;box-shadow:0 6px 12px rgba(232,72,51,.24)}.composer-send{width:46px;height:46px;border-radius:16px}.composer-send:disabled{background:#f0d4ce;opacity:1;cursor:default;transform:none}body[data-theme=dark] .composer-send:disabled{background:hsla(0,0%,100%,.14)}.jump-to-bottom{position:absolute;right:22px;z-index:4}.chats-empty{display:flex;align-items:center;justify-content:center;min-height:84px;margin:8px 0;padding:18px 16px;border:1px dashed rgba(232,72,51,.18);border-radius:18px;background:var(--chat-panel-soft);font-size:14px;line-height:1.45;text-align:center}.chats-main-empty{align-self:center;margin:18px}.chats-error{color:var(--chat-danger)}.chats-modal{position:fixed;inset:0;z-index:1400;display:flex;align-items:center;justify-content:center;padding:16px;background:var(--chat-overlay);-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px)}.chats-modal-sheet{width:min(100%,480px);border:1px solid var(--chat-border);border-radius:28px;background:linear-gradient(180deg,#fff,#fff8f6);padding:10px 16px 18px;box-shadow:0 28px 60px rgba(35,31,32,.18)}body[data-theme=dark] .chats-modal-sheet{background:linear-gradient(180deg,#312927,#261f1e)}.chats-modal-handle{width:44px;height:5px;border-radius:999px;margin:4px auto 10px;background:rgba(143,141,141,.38)}.chats-modal-top{display:flex;align-items:center;justify-content:space-between;grid-gap:12px;gap:12px;margin-bottom:14px}.chats-modal-title{font-size:20px;line-height:1.2}.sheet-primary,.sheet-secondary{min-height:48px;border-radius:16px;font-size:15px;font-weight:700}.sheet-primary.compact{min-height:44px;padding:0 16px}.sheet-secondary{justify-content:flex-start;grid-gap:10px;gap:10px;padding:0 16px;border:1px solid var(--chat-border);background:var(--chat-panel);color:var(--chat-text)}.sheet-secondary:hover{border-color:var(--chat-border-strong)}.search-row{display:grid;grid-template-columns:minmax(0,1fr) auto;grid-gap:10px;gap:10px}.media-list,.sheet-results{max-height:54vh;overflow:auto}.chat-info-card,.participant-profile-card,.participant-profile-row,.participant-row,.read-details-card,.settings-row{border:1px solid var(--chat-border);border-radius:18px;background:var(--chat-panel-soft)}.settings-row{display:flex;align-items:center;justify-content:space-between;grid-gap:12px;gap:12px;padding:12px 14px}.settings-row input[type=checkbox]{accent-color:var(--chat-accent)}.chat-info-card,.participant-profile-card,.read-details-card{display:grid;grid-gap:6px;gap:6px;justify-items:center;padding:14px;text-align:center}.chat-info-avatar,.participant-profile-avatar{width:58px;height:58px;border-radius:18px;font-size:18px}.chat-info-name,.participant-profile-name{font-size:18px;font-weight:700}.participant-row{width:100%;display:grid;grid-template-columns:48px minmax(0,1fr);grid-gap:12px;gap:12px;align-items:center;padding:12px;color:inherit;text-align:left}.participant-row:hover{border-color:var(--chat-border-strong)}.participant-row:focus-visible{outline:0;box-shadow:0 0 0 3px rgba(232,72,51,.12)}.participant-list-avatar{width:48px;height:48px;border-radius:16px;font-size:16px}.participant-row-meta.read{color:var(--chat-strong)}.participant-profile-grid{grid-gap:8px;gap:8px}.participant-profile-row{justify-content:space-between;padding:12px 14px}.participant-profile-row span{color:var(--chat-muted);font-size:13px}.participant-profile-row strong{color:var(--chat-strong);font-size:13px;text-align:right}.counter-chip,.media-tab{min-height:38px;padding:0 13px;border:1px solid var(--chat-border);border-radius:999px;background:var(--chat-panel-soft);color:var(--chat-accent-strong);font-size:13px;font-weight:700;white-space:nowrap}.counter-chip{box-shadow:none}.chats-lightbox{position:fixed;inset:0;z-index:1400;display:flex;align-items:center;justify-content:center;padding:16px;background:rgba(20,20,20,.88);-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px)}.chats-lightbox-dialog{position:relative;width:min(100%,920px);display:flex;flex-direction:column;grid-gap:12px;gap:12px}.chats-lightbox-close{position:absolute;top:16px;right:16px;z-index:2;width:48px;height:48px;border:1px solid rgba(24,24,24,.08);border-radius:16px;background:hsla(0,0%,100%,.96);color:#231f20;display:inline-flex;align-items:center;justify-content:center;cursor:pointer;box-shadow:0 14px 28px rgba(0,0,0,.2)}.chats-lightbox-close:hover{background:#fff;box-shadow:0 16px 32px rgba(0,0,0,.24);transform:scale(1.03)}.chats-lightbox-close .ui-icon{width:22px;height:22px}.chats-lightbox-content{display:flex;align-items:center;justify-content:center;min-height:220px}.chats-lightbox-image,.chats-lightbox-video{display:block;max-width:100%;max-height:calc(100vh - 120px);border-radius:20px;background:#000}.chats-lightbox-caption{color:hsla(0,0%,100%,.86);font-size:14px;line-height:1.4;text-align:center}@media (max-width:767px){.staff-chat-screen .page-header+.chats-page{padding-top:88px}.chats-page.mobile-page{padding-bottom:calc(92px + env(safe-area-inset-bottom))}.chats-page.mobile-page .chats-shell{display:block;max-width:none;padding:0}.chats-page.mobile-page .chats-main,.chats-page.mobile-page .chats-sidebar{border:0;border-radius:0;box-shadow:none;background:transparent}.chats-page.mobile-list-view .chats-sidebar{min-height:calc(100vh - 180px)}.chats-page.mobile-chat-view .chats-main{min-height:calc(100vh - 92px - env(safe-area-inset-bottom))}.chats-page.mobile-page .chats-header,.chats-page.mobile-page 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env(safe-area-inset-bottom))}.search-row{grid-template-columns:1fr}.sheet-primary.compact{width:100%}.participant-profile-row{align-items:flex-start;flex-direction:column}.chats-lightbox{padding:12px}.chats-lightbox-close{top:calc(12px + env(safe-area-inset-top));right:12px}.chats-lightbox-image,.chats-lightbox-video{max-height:calc(100vh - 92px);border-radius:16px}}.staff-chat-screen{background:radial-gradient(circle at top left,hsla(0,0%,100%,.94),transparent 30%),linear-gradient(180deg,#fffdfd,#f7f3f4 56%,#f0ebed)}.chats-page{--chat-surface:#f6f1f2;--chat-panel:#fffdfd;--chat-panel-soft:#fbf7f8;--chat-panel-soft-2:#f2edef;--chat-border:rgba(36,56,73,0.08);--chat-border-strong:rgba(196,136,152,0.16);--chat-text:#243849;--chat-muted:rgba(36,56,73,0.58);--chat-strong:#1f3344;--chat-accent:#c48898;--chat-accent-strong:#aa6678;--chat-accent-soft:rgba(196,136,152,0.12);--chat-accent-border:rgba(196,136,152,0.18);--chat-contrast:var(--dark-chio-color,#0d263f);--chat-contrast-text:#fff;--chat-danger:#bb7787;--chat-shadow:0 16px 36px rgba(25,39,53,0.07);--chat-shadow-strong:0 18px 40px rgba(25,39,53,0.1);--chat-overlay:rgba(24,37,50,0.24);--chat-accent-shadow:rgba(170,102,120,0.16);--chat-accent-shadow-strong:rgba(170,102,120,0.24);--chat-soft-hover:rgba(196,136,152,0.07);--chat-soft-active:rgba(196,136,152,0.11);--chat-soft-strong:rgba(196,136,152,0.16);--chat-online:#7ca486;--chat-online-ring:rgba(124,164,134,0.18);color:var(--chat-text);font-family:"CeraProRegular","Cera Pro",sans-serif}body[data-theme=dark] .staff-chat-screen{background:radial-gradient(circle at top left,hsla(0,0%,100%,.03),transparent 24%),linear-gradient(180deg,#101a26,#152436 54%,#101d2c)}body[data-theme=dark] .chats-page{--chat-surface:#132231;--chat-panel:#18293b;--chat-panel-soft:#1f3346;--chat-panel-soft-2:#294055;--chat-border:hsla(0,0%,100%,0.08);--chat-border-strong:rgba(199,146,162,0.24);--chat-text:#f6f1f3;--chat-muted:rgba(246,241,243,0.68);--chat-strong:#fff;--chat-accent:#c792a2;--chat-accent-strong:#ad6d80;--chat-accent-soft:rgba(199,146,162,0.22);--chat-accent-border:rgba(199,146,162,0.26);--chat-contrast:#f5f9fc;--chat-contrast-text:#fff;--chat-danger:#e0a8b7;--chat-shadow:0 22px 48px rgba(0,0,0,0.28);--chat-shadow-strong:0 24px 54px rgba(0,0,0,0.34);--chat-overlay:rgba(6,10,15,0.56);--chat-accent-shadow:rgba(173,109,128,0.22);--chat-accent-shadow-strong:rgba(173,109,128,0.3);--chat-soft-hover:rgba(199,146,162,0.14);--chat-soft-active:rgba(199,146,162,0.2);--chat-soft-strong:rgba(199,146,162,0.26);--chat-online:#8bb295;--chat-online-ring:rgba(139,178,149,0.18)}.staff-chat-screen .page-header+.chats-page{padding-top:94px}.chats-shell{grid-template-columns:minmax(320px,360px) minmax(0,1fr);grid-gap:12px;gap:12px;max-width:1380px;padding:0 12px 12px}.chats-main,.chats-sidebar{border-radius:26px;border:1px solid var(--chat-border);box-shadow:var(--chat-shadow);overflow:hidden}.chats-sidebar{background:rgba(255,252,252,.94)}.chats-main,.chats-sidebar{-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px)}.chats-main{min-height:calc(100vh - 134px);background:hsla(0,100%,99%,.9)}body[data-theme=dark] .chats-main,body[data-theme=dark] 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.jump-to-bottom{background:rgba(22,32,45,.88);border-color:hsla(0,0%,100%,.08)}.chats-search-wrap{padding:14px 18px 12px}.chats-search-field{min-height:52px;display:flex;align-items:center;grid-gap:12px;gap:12px;padding:0 16px;border-radius:18px;border:1px solid var(--chat-border);background:rgba(255,252,252,.94);box-shadow:inset 0 1px 0 hsla(0,0%,100%,.7)}body[data-theme=dark] .chats-search-field{background:rgba(26,33,44,.92);box-shadow:none}.chats-search-field:focus-within{border-color:var(--chat-accent-border);box-shadow:0 0 0 4px var(--chat-soft-hover)}.chats-search-icon{display:inline-flex;align-items:center;justify-content:center;color:var(--chat-muted)}.chats-search-field .chats-search{min-height:auto;padding:0;border:0;border-radius:0;background:transparent;box-shadow:none}.chats-search-field .chats-search:focus{box-shadow:none}.chats-filter-row{grid-gap:6px;gap:6px;margin:0 18px 14px;padding:6px;border-radius:18px;background:rgba(60,72,88,.04);border:1px solid 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rgba(17,27,33,.14)}.chat-avatar.large{width:48px;height:48px;border-radius:50%}.chat-avatar-button{border:0;background:transparent;padding:0;display:inline-flex;align-items:center;justify-content:center;cursor:pointer}.chat-avatar-button:hover{transform:translateY(-1px)}.chat-avatar-button:active{transform:scale(.98)}.chat-avatar-presence{position:absolute;right:2px;bottom:3px;width:12px;height:12px;border-radius:999px;background:var(--chat-online);border:2px solid #fff;box-shadow:0 0 0 1px rgba(17,27,33,.06)}body[data-theme=dark] .chat-avatar-presence{border-color:#16202d}.chat-row-top{align-items:flex-start;margin-bottom:4px}.chat-row-bottom{align-items:center;grid-gap:8px;gap:8px;flex-wrap:nowrap}.chat-row-title{font-size:15px;font-weight:700}.chat-row-time{white-space:nowrap;font-size:12px}.chat-row-preview{flex:1 1;min-width:0;font-size:13px}.chat-row-meta{flex:0 0 auto;max-width:42%;min-width:0;color:var(--chat-muted);font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.chat-row-kind{display:none}.chat-unread-badge{min-width:22px;height:22px;padding:0 6px;background:var(--chat-accent-strong);color:#fff;box-shadow:none}.chat-list-skeleton{grid-gap:4px;gap:4px}.chat-row-skeleton{background:rgba(124,141,163,.06)}.skeleton-avatar{border-radius:50%}.chats-header{padding:14px 18px;background:hsla(0,100%,99%,.88);border-bottom:1px solid rgba(124,141,163,.14);-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px)}body[data-theme=dark] .chats-header{background:rgba(20,31,43,.9)}.chats-header-name{font-size:18px}.chats-header-meta-row{grid-gap:6px;gap:6px;align-items:center}.chats-header-pill{display:none}.chat-presence-dot{width:8px;height:8px;border-radius:999px;background:rgba(124,141,163,.42)}.chat-presence-dot.online{background:var(--chat-online);box-shadow:0 0 0 6px 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